Hero PA

The 5 Star Rated Telephone Answering Service

24 Hour Telephone Answering & Switchboard Handling Services

Impressing every caller, every time.

Quite Simply Only Pay For What You Use.

24 Hour Pay As You Go Call Answering & Switchboard Handling

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No Set Up Fees

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No Contracts

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Free Call Recording

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Messages Emailed To You

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Rated 5 Stars On Google

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Fast Answer Times

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Transfers Available

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Receive A Dedicated Team

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Highly Trained PAs

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Give Us A Call Anytime Of Day Free On...

0333 301 9999

Mark Halls, Wire Website Design

Google Review

"High customer service standards and are fast at picking up the phone."


24/7 Message Taking

With our UK call answering we will give you a fast, friendly and professional service.

From taking messages, answering questions and making your customers feel valued Hero PA does it all!

Ensure you never miss a sale or that all important business call again because Hero PA have got your calls managed professionally when it comes to call answering.

Learn More About 

Message Taking

Live Chat Management

Live Chat management is great if your business is mainly run online.

Hero PA can provide a 24 hour, fully managed live chat solution.

We provide the software and PA's to take the live chats which means there are no staff fees and you just pay per chat handled.

Once the chat has been handled you get the whole chat transcript emailed directly to you.

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Live Chat Management

Switchboard Handling

Let us take care of your customers and direct them to the correct person or department within your business.

Callers will hear a human voice instead of a robot asking them to press buttons on their phone which annoys callers and wastes their time.

Speaking to a human straight away which instantly increases customer satisfaction and gives a great first impression of your business.

Learn More About Switchboard Handling

For A Quote On Our 24/7 PAY AS YOU GO Call Answering Service, Call Anytime On...

0333 301 9999

Why Us & What Can We Do For You?

Watch this video and you will hear about our range of services and see why all our clients and their callers, love us!

A Fully Managed Reception...

Hero PA offer call transfers on all plans and packages

(including pay as you go) which means you can receive calls on the go, at work or out and about!


You will know it is us calling you and one of your PA's will see if you are available to take the call.


The call will always be announced to you so you will know who it is and why they are calling.

Don't worry if you don't want to take the customer call, if you are unavailable we will just take a message from the caller.

Best Things About Us

See why our clients and callers love us...



We Are 24 Hours

Our PA's are available to take calls for you and your business 24 hours, which means that you will never miss a business call again!

Callers will never hear an engaged tone or a voicemail they will just hear a friendly and courteous human voice.

Turning callers into customers.

Affordable Along With NO Silly Hidden Fees

Outsourcing your business calls to us is far cheaper than employing full-time receptionists for your business as they are very costly and not time efficient. According to recent research, only 27% of the time your receptionist is on a call which means most of the time they are just waiting for a call to come in.


At Hero PA, there are:

NO Set Up Fees

NO Cancellation Fees

NO Call Transfer Fees*

Quite simply, only pay for what you use.

No fees for call transfer, EVER!

*To UK Landlines

100% UK Based Staff

Hero PA is 100% UK based with British receptionists.

Calls are taken and handled in Hull and in West Sussex

No connection issues or international call centres.

Callers Will Never Know You Outsource To Us!

We answer in your business name and follow your call handling instructions just like if we were sitting in your reception.

Callers will not know any different.

Hero PA Can Answer Your Mobile Calls To!

Hero PA can also help you by never missing a business call when someone calls your mobile!

How? Just use call divert on your mobile - CLICK HERE FOR MORE

Never miss a call again.

Friendly, Professional, Helpful = Happy Callers!

Hero PA guarantees to impress every one of your callers with our friendly, professional and helpful service which will win you business from clients.

Impressing every caller, every time.

We Work With Any Sized Business!

From us working with one-man bands or well established international brands, Hero PA is here to tailor a bespoke solution every time meeting the needs of the client. Every Time.

We are here to help your business grow and achieve it's goals, if communications are one of them, you are looking at the perfect solution right here!

Sign Up Today!

When you sign up, your account manager will call you back to discuss your business requirements and to get you set up.

SIGN UP >

Give us a call, night or day on...

0333 301 9999

Fast Answer Times

97% Of our calls are answered within 3 seconds so no time wasted on hold.

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Friendly And Efficient Service

Hero PA provides a friendly and efficient service to all clients and callers making your business sound amazing.

Virtual Reception And Switchboard Services

At Hero PA we can even be your virtual reception by transferring your calls to the correct person or department.

If you are unavailable we will take the callers details and pass it on to you.

Free Business Number From Us To You...

Hero PA wants to work with you and get your business growing and the first thing you need is a phone number that people trust and that gives you that professional look.

We can provide a free:

  • 0870, 0871, 0872, 0844, 0843 Number - With these numbers you can even have your own landline in the diverts for free!
  • Any 03 Numbers
  • Any 01 Numbers
  • Any 02 Numbers (Including London)

ALL FOR FREE!

View Our Most Popular Service

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24 Hour Message Taking >

Choose How You Receive Messages From Us...

Choose how you receive messages that we take (you can choose as many options as you like)

E-mails

(Included in all plans free of charge)

Receive messages from us via email.

Cost: FREE!

Text / Pager

*10p per SMS transmission

Receive messages from us via text.

Cost: 15p per text

Call Transfer

NO per minute rates, just a per transfer call fee.


Talk To Us, Anytime...

0333 301 9999

Or Request A Callback...

Hero PA impresses every caller, every time.

What Service Are You Interested In?*
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Why Us?

Watch our video to see why UK businesses and other businesses around the globe love us!